Customer Service

Micro Touch® Max Customer Service

Micro Touch Max is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or about the Micro Touch Max product, please feel free to contact Micro Touch Max via the information provided below:

For customer service please call 855-836-8445 or email Micro Touch Max at ideavillage@customerstatus.com. Customer service about Micro Touch Max is available from 8am to 10pm M-F (EST).  Please Contact Customer service prior to sending a return.

To check the status of your order, please click here.

Return Policy for orders placed online or by phone only:
30-Day Money Back Guarantee (Less S&H). Return via USPS to address listed below. Please include your complete name, address, daytime telephone number and email address inside the return package when returning your item.

Address for Returns:
Micro Touch Max
400 Returns Rd.
Wallingford, CT 06494

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Please note:
Please allow 24-48 hours for customer service to have information on your order.
Please allow 2-6 weeks for your order to be delivered.
Your Credit Card will not be charged until your order ships.
All orders plus applicable tax.
Please allow 10 days from receipt of your return for credit to be processed.